Shipping & Returns

Shipping & Handling

Orders placed Monday through Friday will be processed and shipped within 2-5 business days once credit card verification has been processed. Orders placed on Saturdays and Sundays will begin processing the following business day. Orders submitted before 12PM CST with Overnight or Two-Day shipping methods selected will ship the same business day. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day.

Free shipping over $50!

All orders are shipped via United Parcel Service. 

Ground: Will arrive in 3-5 business days

Two-Day: Will arrive in 2 business days

Overnight: Will arrive the following business day

All shipping charges are non-refundable

Return Policy

Allison Ellizabeth provides FREE return and exchange shipping (US only). Returns must be sent back within 14 days of receipt and all exchanges within 30 days of receipt.

To exchange an item, please email in order to receive an exchange number for your purchase. 

What if my jewelry breaks? 

Allison Ellizabeth carefully inspects the condition and the quality of the handcrafted jewelry before sending it off but in the instance in which the jewelry is altered or damaged in the shipping process, Allison Ellizabeth will remake your purchased item once approved and send it back to you with free shipping costs after the purchaser sends back a photo of the damaged item to within 30 days of receipt.